Refund Policy
Refund Policy
All sales are final.
Refunds are only issued in the case of damaged or defective items received.
If your item arrives damaged, please contact us within 10 days of delivery with clear photos of the issue. We will assist you with either a refund or a replacement, depending on availability.
Exchanges and Returns
We do not offer exchanges or returns.
If you’re unsure about sizing, please refer to our Sizing Guide or reach out to our team at akaalxrh@gmail.com - ( @akaalxrh ) on Instagram or Tiktok for tailored sizing advice before placing your order.
Order Changes
Orders are fulfilled after 48 hours to allow for processing.
Changes to size, product, or shipping details may not be possible after this window.
Cancellations are not permitted once an order is placed, as each piece is produced with care and intention.
Refunds and Exchanges Eligibility
Refunds or replacements are only processed in cases where:
Incorrect sizing due to customer error does not qualify for a return or refund.
Address Verification
Please ensure your shipping address is complete and correct at checkout, including apartment or flat numbers.
Once your order leaves our facility, we are not responsible for lost or stolen packages unless premium shipping was used. For such issues, please contact your local postal service.
Sustainable, On-Demand Production
All AKAALXRH products are made to order as part of our commitment to sustainable, low-waste production.
Because of this, we do not accept cancellations, returns, or exchanges after the order has been placed. Your support helps us reduce overproduction and stay eco-conscious.
Contact Us
If you have any questions about your order or need support, please email us at akaalxrh@gmail.com We aim to respond as quickly as possible and will do our best to help with any concerns.
Thank you for supporting AKAALXRH and standing with us in our mission to create with purpose and give back to the community.
